The Care Quality Commission (CQC) has found Hunters Moor Neurological Rehabilitation Centre to be safe, caring, responsive and well-led following an inspection in May 2016. In their latest inspection of the service, the CQC rated Hunters Moor’s Janet Barnes Unit Good overall.
You can read the full report online here.
Ricky Mugwagwa is the Registered Manager of the centre which provides rehabilitation for up to 35 people with very serious brain and spinal injuries. He said; “We are very pleased to see that families and patients feel that all our staff – from consultants to cleaners – work together to provide a caring and effective environment for neurological rehabilitation to take place. The staff at Hunters Moor take pride in providing safe, effective and caring rehabilitation for our patients. I am proud to be a part of what we have achieved here and we know that we can still get better and strive for excellence”.
The report includes particular praise for ‘the support and positive approach of the clinical and therapeutic staff. There was also praise for the cleaning staff for keeping the unit clean and tidy, and also for listening and being supportive on occasions.’ In addition, the CQC noted that ‘What patients and carers were most impressed by was the progress made by patients whilst they were on the unit. This came over consistently from carers and patients we spoke with. They praised the treatment and the approach and teamwork by staff that helped make the treatment effective.’