Care Quality Commission rates all three Christchurch Northampton services Good in all indicators

Christchurch Court, Lloyd House and Abington View, Christchurch Group’s three Northampton based neurorehabilitation facilities have been rated Good by the CQC in all indicators.  The CQC found that the service is safe, effective, caring, responsive and well-led following unannounced inspections during May 2015.

The CQC reports highlighted that residents felt safe, happy, listened to and that staff knew them well and understood their needs and rehabilitation goals with one resident stating, ‘They help me and listen to me. I know them all and they are a good bunch. I feel I can speak to anybody”.  The reports also emphasised Christchurch Group’s commitment to staff training to ensure that residents receive the most effective care and rehabilitation each individual needs. It was further stated that that the service had an atmosphere of inclusion and vitality and efforts for social inclusion within the local community were also noted.

Professor Mike Barnes, Group Clinical Director said, “I’m hugely pleased to see that the expertise and dedication of Christchurch Group’s Northampton services have been recognised by the CQC.”

Jo Wilkins, Registered Homes Manager for the Northampton services said, “We are exceptionally proud of our CQC Inspection Report which has validated the tremendous hard work and efforts of the team in ensuring the best possible outcomes for our service users.  Under the new inspection regime we were unsure of what to expect and are pleased that the commitment and focus from the team on driving standards has been recognised.”

Christchurch Group is based on an ethos of integrity, transparency, compassion and positivity – values recognised by the CQC as being embedded within the culture of the team.  In Northampton, Christchurch Group provides brain injury rehabilitation for up to 40 residents with acquired brain injuries and neurological conditions. Find out more about the Group’s Northampton services.

Read the CQC reports:

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